Current Mood: Angry & Frustrated

Well it’s only been a few months and my laptop is again a $3500 brick. Exact same problem as last time. I’m dreading the call to customer support. One of the most inept groups of people ever. Last time I had to send it in twice due to their complete incompetence. So again, I may be in and out on here. My backup laptop…also an alienware is a complete pile. I’m lucky to get it started. It likes to randomly restart, flash an endless white screen, and overheats. Can’t wait to get a new one…likely a Dell…fuck Alienware!

Current Mood: Angry

Well, my 360 has died on me again. In the middle of Mass Effect there were suddenly black lines all over the screen. I turn it off, back on and get one red light with a system error message on screen. Do the trouble shooting I found from searching online, nada. It’s a goner. Time to send in my 3rd 360 and get another refurb that’ll die on me within’ a year.

If the PS3’s lineup wasn’t such crap I’d just say fuck the 360, but it’s just so much fun. Maybe it’s time to go for the newer 360’s with the cooler “falcon” chip.

To top all that off, my Lacie external hard drive will not power on. 90+ gigs of comics…gone. Gonna be impossible to find all those again especially with demonoid.com out of commission.

All this after my Alienware laptop saga. Chronicled Here, and Here

And here is the error screen…

Current Mood: Angry

Well, as you may or may not know, I sent my computer in to be fixed. I also had a cracked case. The right hinge had snapped off shortly before it went kaput. Anyway, so I sent it in. They got it, but because the cracked case was due to my “negligence” they needed to contact me on whether I would pay for the repair of it. They called one time and we missed the call apparently. I finally called them to see what was up as it had been awhile. They apparently sat on my laptop for 4 days not doing anything. Not even looking at what might be wrong with it cuz they needed confirmation on if we were covering the costs for the damn casing. So we gave the go ahead and all was well…

…wrong! I got the laptop back about 4 days later. Casing fixed. Look at the invoice. No mention of any problem with the laptop other than the damn casing. I turn it on after we put the hard drives back in(they told us not to send them in) with trepidation. As suspected, they did nothing. I’m pretty sure they didn’t even look at it.

So we call them back. They want us to do the exact same troubleshooting we did on our initial call to them. We refused, we were upset…no pissed. We ask for someone in charge. Longer story, short. They want us to send it back in again, this time with the hard drives. I’m likely gonna lose everything on my hard drive. Luckily I backed it up quite often so won’t lose too much. It went back yesterday. Worse customer service EVAR!11!1!!!

Current Mood: Angry & Frustrated

Well, my computer died on me last night. Locked up, then when I turn it on it freezes at the windows loading screen. Won’t boot in safe mode or from the disc either. So, it’s going in to be fixed tomorrow. Now I’m stuck on his ancient laptop that overheats. I get in about 10 minutes before it locks up. So I may not make a post everyday…I know, sad. My life is just so damn exciting, what will you do without me!? Alienware’s customer service is inept at it’s best. They had no clue what they were doing. Thank the deity of your choosing that I got a 3 year warranty. I think I’m going with Dell next time. Their support couldn’t be any worse.

That is all.