Well it’s only been a few months and my laptop is again a $3500 brick. Exact same problem as last time. I’m dreading the call to customer support. One of the most inept groups of people ever. Last time I had to send it in twice due to their complete incompetence. So again, I may be in and out on here. My backup laptop…also an alienware is a complete pile. I’m lucky to get it started. It likes to randomly restart, flash an endless white screen, and overheats. Can’t wait to get a new one…likely a Dell…fuck Alienware!